Everyone must have had a childhood and most young children are very fond of toys. Whether it’s toys of the type of cars, planes, or in the form of movie characters. Here we will review the Top 5 best online toy stores in the world 2015.
Table of Contents
1. ToysRUs.com
It is not difficult to determine this site as the number one site in the category of the top 5 best online toy stores in the world 2015. This is because this site provides a very diverse selection of toys with easy-to-use features.
ToysRUs.com Toy Store Profile
ToysRUs.com caters to consumers who don’t have time to go to toy stores in search of gifts for their children as well as adults who take advantage of access to the “world’s biggest toy store” at their fingertips. With the slogan, “the world’s largest toy store” ToysRUs.com has more than 30,000 toys and more than 3,500 video game titles, the site offers a huge selection.
Toy Selection and Categories
The site helps shoppers by offering toys according to the recommended age, toy category, gender, brand, character, theme, price and much more. To make it easier for shoppers to choose a product, the site shows the top sellers in each category – from action figures to arts and crafts – allowing shoppers to quickly browse and find the toys they’re looking for. Once you use the extensive site search tool, you can narrow down your search results even further by price, brand, age, gender, etc. When you view a specific toy, you can also see a list of related toys. Detailed descriptions and other buyer reviews provide information about each toy product that may be useful.
Toy Safety Features and Product Information
ToysRUs.com offers an impressive range of additional features, including Toy Safety and Product Recall Information, a Gift Expert, Store Location, Request List and Gift Registration. Safety is a top priority for every parent, ToysRUs.com provides a fairly complete toy safety section on their website to help parents have knowledge in making decisions about buying certain toys based on the availability of toy product safety information and information on whether or not there is a recall of certain products. These are included in the implementation of Toys “R” Us’ security system, tips and instructions regarding toy safety and a link to the Consumer Product Safety Commission and Recall website. You can also register through an account on this site to receive recalls of products you have purchased and real-time security alerts from ToysRUs.com.
Gift Packs and Additional Features
This online toy store provides the best Gift Experts to help you find the most suitable gift. Just answer a few simple questions about your child when shopping and our Gift Experts will show you the best gifts.
You can also use the Store Location menu or Store Locater on the ToysRUs.com to make it easier for you to find the nearest “R” Us Toys from where you live. This online toy store allows you to build a wider Request List. You can create a toy list for a birthday or you can build a holiday wish list to make shopping easier for friends and family. ToysRUs.com also provides baby supplies with a Baby Registry menu for pregnant women through BabiesRUs.com, which is a subsidiary of Toys “R” Us.
Shipping Services and Return Policy
ToysRUs.com offers many shipping options including free shipping on select purchases, regular shipping, and express shipping. However, the unfortunate thing is that this site does not offer international shipping. ToysRUs.com only make deliveries to United States addresses.
The toy return policy in this online store allows you to return the item within 30 days with a full refund, but it is not included in the shipping cost.
Customer Support and Consumer Interaction
An online toy store is said to be good if it has help that includes many things and feature support in answering consumer questions about products, shipping, delivery times, and return methods. This site also includes several ways to provide a means for you consumers to interact with them, such as phone, email, chat to social media.
User and Community Reviews
ToysRUs.com complement you by providing user reviews that include a lot of recommendations from other customers about the products they purchased. User reviews are in the form of user ratings, review details, photos, and even their experiences whether they have fun or not with the toys they buy. These user reviews can be very helpful for you in deciding where to buy toys.
The unfortunate thing about ToysRUs.com site is that there is no live chat to help answer questions from you quickly about the products they sell. They answer your questions within 24 hours of submitting your inquiry. You can also use your toll-free number or email address to contact the Customer Service department if you need help.
Shortcomings in Services and Fast Interaction
One of the highlights of this site is the existence of a special community feature for members which includes the “R” Rewards Program. The program provides savings deals, exclusive email discounts and more. ToysRUs.com also has a Twitter account to promote the “Deal of the Day” program and product and sales information. The ToysRus Facebook and YouTube channel also invite customers to share their experiences with the toy products they buy on ToysRUs.com.
2. FatBrainToys.com
It is one of the Top 5 best online toy stores in the world in 2015 that specializes in selling unique toys. They proudly claim that they do not sell all types of toys but only the best, safest, and quality toys. You will be treated to sites that are not too long at the bottom of your screen like on some other sites.
Best Toy Stores with Unique Search Features
The site FatBrainToys.com look neater by prioritizing the search feature and category grouping based on your child’s preferences and your child’s age so that this site can provide recommendations on which toys are suitable for you to give. The most unique search feature on this site is the Gift Bot or Gift Finder Robot that will guide you with the choices of gender, age, lowest price, highest price, and country of the toy maker as a reference to choose the most suitable toy for you.
Diverse and Eco-Friendly Toy Choices
FatBrainToys.com presents a large selection of toys. One of them is an eco-friendly type of toy because it is made from renewable recycled materials.
How to Find the Best Choice Toys and Information
As with any other online site, FatBrainToys.com offers many ways to find toys. You can search by category, age, price, brand, gender, latest toys, and the best toy manufacturers. Once you have selected a category, you can further narrow your search by age and interest sub-categories. You can also see a list of popular toy searches. On this site you can see toys of the same type and related to what you are looking for, there are also frequently asked questions, Index Value rating and Fat Index Brain rating for each toy. Index Value Rating is one of the ways of Fat Brain Toys that is intended to measure the value of a certain toy product or a game through ratings from customers.
Safety Features, Return Information, and Toy Ratings
FatBrainToys.com offers many additional features, including Product Security and Return Information, a Rewards Expert, and a Wish List. Since the safety of a toy is very important for every parent, FatBrainToys.com provides a complete toy safety section on their website to help parents have knowledge before buying a toy based on recommendations from other customers, one of which is through product return information.
Payment Options, Shipping, and Customer Satisfaction Guarantee
FatBrainToys.com offers a wide range of payment and shipping options. The site accepts payment via credit cards such as: American Express, Discover, MasterCard and Visa. This online toy store also offers promotional discounts and eGift Card purchases.
FatBrainToys.com offers many shipping options including free shipping on select purchases, regular shipping, and express shipping. This online toy store also offers international shipping.
FatBrainToys.com provides a 100% unconditional satisfaction guarantee. If at some point within 90 days of your purchase, you are not completely satisfied, you can send back the item you purchased for a refund but not including postage, or you can exchange it for another item.
Extensive and Interactive Customer Support
An online toy store that has help and supporting features to answer your questions regarding products, shipping, delivery times, and return methods. It also includes several ways on the site that give you a means to get in touch with the site’s administrators, such as phone, email, chat and social tools. FatBrainToys.com also comes with a live chat that provides instant answers to any questions you have. You can also use a toll-free number or email address to contact Customer Service for assistance.
FatBrainToys.com also has a Twitter account that is used to offer discounts and provide product information. FatBrainToys.com Facebook page will invite customers to share their experiences and provide feedback on the toys they buy.
3. EducationalToysPlanet.com
For an online toy store name, it may EducationalToysPlanet.com too long, especially for children to pronounce. But the name of this store is very representative of what they offer you. Unlike other larger online toy stores, EducationalToysPlanet.com comes by offering parents toys designed to bring joy to their children while also improving children’s ability to think, analyze, and create things through what they play.
Gift Finder Features
Just like FatBrainToys.com who have a Gift Bot or a Gift Finder Robot, this site has a similar flagship feature, namely the Gift Finder or Gift Finder Tool located on the upper right side of the Home page on this site. You can easily do a search to find the gift that best matches what you want to give your son or daughter through age, gender, type of toy, minimum price to maximum price.
Categories Toys and Reasons to Shop
Or it can be other ways like selecting toys based on categories such as the Award Winner category, New Toy Products, and Listmart’s Top Ten Rankings. There is also a category of toys that are currently popular on the site. Still on the Home page, this site displays the reasons why you should shop at EducationalToysPlanet.com on the bottom left side of the site and on the bottom right side in the form of testimonials from customers who have bought toys at EducationalToysPlanet.com.
Information about Toy Quality
These things are indeed intended to provide knowledge to potential consumers about how quality the toys sold on this site are. EducationalToysPlanet.com also provides a feature at the bottom of their home page to make it easier to find toys based on the age of the child you want to gift. After choosing a certain age, on the right side of the site you will be given alternative toy choices based on the limit of the type of toys, the minimum and maximum price of toys and the choice of various brands. Or if you already have a choice of toys that you want to buy, you can use the Search feature in the upper right corner of the homepage of this site.
Payment and Shipping Options
EducationalToysPlanet.com offers a wide range of payment and delivery options. The site accepts purchases using credit cards from giant vendors such as American Express, Discover, MasterCard and Visa. This online toy store also offers promotional discounts and eGift Card purchases. EducationalToysPlanet.com also offers many shipping options including free shipping on select purchases, regular shipping, and express shipping. The online toy store also offers international shipping.
Customer Service and Communications
This online toy store is equipped with features to answer your questions related to products, shipping, delivery times, and return methods. It’s a pity that so far EducationalToysPlanet.com not equipped with live chat, so this site cannot immediately answer the questions you ask. However, you can use the help center through a toll-free phone number to contact Customer Service.
EducationalToysPlanet.com offers a wide selection of toys, games, science and craft kits that can be played at home or at school; with parents, teachers, friends, or played alone. This unique online toy store offers, selected toys that help develop babies’ skills from an early age to be able to outperform older children.
4. FAO.com
Having a fairly short domain name of FAO.com, the FAO Schwarz store was founded in 1862 and is the oldest toy store in the United States. The company is known for selling a variety of toys that are classified as high-end toys, unique products that represent the FAO Schwarz brand itself, thus forming customer loyalty to the toy store. For almost 150 years, FAO Schwarz has fascinated children and adults alike with collections that are unparalleled in other toy stores, FAO Schwarz is truly a toy paradise for children. Especially after the acquisition made by Toys “R” Us, Inc. in 2009, the appearance and management of FAO.com sites that sell toys online are better than ever.
Interface
Offer a very simple home page but do not leave a classy impression FAO.com group the toys they sell by brand, toy category, age, and theme or character of the toy. In addition, the provision of search features such as sites in general will make it easier for those of you who already know what toys to order on this site. When viewing a toy, you can also see a list of related toys along with their safety warnings. On the FAO.com site it also allows you to create a Wish List for birthday gifts to make your shopping easier.
Shipping Options
FAO.com offers many shipping options including free shipping on certain purchases, regular shipping, and express shipping. But unfortunately this online toy site does not offer international shipping. Another thing that slightly reduces our rating to put it at number four in the Top 5 Best Online Toy Stores in the World 2015 is that it does not provide live chat to help customers or potential buyers with real-time answers to quick questions about the toy products they sell. You are provided with the means to send questions via email or toll-free number listed on the FAO.com website.
Membership
You can also join by creating an account on this site to be part of the many people who take advantage of the site’s Community Features. You will have benefits including exclusive discounts that will be sent directly to your email. FAO.com also has a Twitter account that offers information about products and sales. FAO Schwarz’s Facebook and YouTube channels invite customers to share their experiences and give feedback on the toys they buy.
Overall, FAO.com offers many unique things, including exclusive toys for high-end customers. As a relatively new site, user reviews on the site are still very limited. This must be improved because over time people will visit the site more and then add testimonials or customer reviews. Overall, FAO.com is one of the online toy stores that deserves to be reckoned with because of its existence in the world of children’s toys that has been more than a hundred years old, especially now that it has become part of the business empire of Toys “R” Us.
5. DisneyStore.com
If your child loves Disney characters then you will be greatly helped by the existence of this site. DisneyStore.com is a site that sells merchandise from Disney characters to Marvel superhero figures, because as is known since 2009 Disney acquired Marvel. This means that all Marvel Universe characters are the rights of Disney. The categories they provide are very wide, ranging from action figures to dolls, from dresses for girls to cosplay costumes for boys.
Ease of Interface
The site is very easy to use with various menus displayed. You can search for gifts for your child simply by knowing what Disney characters they really like through the Browse by Character feature. The feature features several film titles that have been made by Disney and Marvel such as Tangled, Toy Story to other films that are the result of Disney’s collaboration with Pixar. In addition to the Browse by Character feature, DisneyStore.com also displays a selection of products that they sell, ranging from toys, clothing, decorations, entertainment and many more. Similar to the Browse by Character feature, the Products feature available on this site is at the bottom of the Home page. Although basically the Home page DisneyStore.com displays various search options so that you will have no trouble finding any toy you want to buy. But the unfortunate thing is the unavailability of user reviews about the products sold on this site.
DisneyStore.com offers many additional features within its site; including browsing history (tracking what you’ve seen during previous visits). In addition to the absence of user reviews, the site also does not provide a Wish List or Wish List or Prize Registration.
Shipping and Returns
DisneyStore.com like other online toy sales sites, it also serves the return of products that have been purchased within a maximum of 30 days from the date of delivery. The return of the product does not include shipping and handling costs or the cost of wrapping paper. Another feature that is not presented on this site that makes us place it in fifth place in the Top 5 best online toy stores in the world 2015 is the absence of a live chat that allows you to ask in real time about the toys sold on this site. But instead you are given a toll-free phone number listed on Contact Us in the Guest Services Menu. In addition, to stay in touch with DisneyStore.com to get the latest promos offered, you can join your Facebook and Twitter accounts DisneyStore.com.